URGENT! Cannot access Game or, until now, this forum.

Forum for general requests for support for players. Both staff members and veteran players can help new players with problems they encounter. No chatting in this forum, please.

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The Sociologist
Posts: 878
Joined: Mon Sep 06, 2004 11:54 pm

URGENT! Cannot access Game or, until now, this forum.

Postby The Sociologist » Wed Oct 18, 2006 6:31 pm

I have not been able to access the game since the weekend. The moment I try to access a character, it kicks me out with the invalid password or suchlike message (I go back to the password screen).

I was also unable to access the forum, getting a similar message about a deactivated account. I then tried to set up a new second account, but either the little image didn't display, or else I was told I'd typed it in incorrectly. Eventually I succeeded it setting it up...I think.

However, I got this old signon back running--by using the "I've forgotten my password" feature. I do hope this isn't happening to too many people, else it might give the impression they've been thrown out the game and there's no easy way to query it.
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The Sociologist
Posts: 878
Joined: Mon Sep 06, 2004 11:54 pm

Postby The Sociologist » Wed Oct 18, 2006 6:34 pm

PS Unfortunately the main game page doesn't have an "I've forgotten my password" feature.
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Chris Johnson
Posts: 2903
Joined: Wed Dec 01, 2004 3:26 pm
Location: East Sussex, United Kingdom
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Postby Chris Johnson » Wed Oct 18, 2006 7:05 pm

Can you try again and let me know if you can get into the game
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The Sociologist
Posts: 878
Joined: Mon Sep 06, 2004 11:54 pm

Postby The Sociologist » Wed Oct 18, 2006 7:38 pm

Yes! I can get in again now. Your magic works once more. Thank you. :)

(PS to anyone noting this, I may only get back into playing tomorrow or so)

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