I just lost all my minutes.

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The Sociologist
Posts: 878
Joined: Mon Sep 06, 2004 11:54 pm

I just lost all my minutes.

Postby The Sociologist » Tue May 30, 2006 6:56 pm

I just lost all my minutes! :(

I had just logged in for the evening and for a brief moment I saw it say 200 minutes. Then 0 and it chucked me out. That would have been roughly 7.55 pm GMT or maybe a little before. What happened then?
Last edited by The Sociologist on Tue May 30, 2006 7:00 pm, edited 1 time in total.
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Chris Johnson
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Joined: Wed Dec 01, 2004 3:26 pm
Location: East Sussex, United Kingdom
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Postby Chris Johnson » Tue May 30, 2006 7:00 pm

PM me with details (player ID and what you were doing ) and I'll look into it - There was a database freeze about 15 mins ago - that may have caused it
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Sunni Daez
Posts: 3645
Joined: Sat Oct 16, 2004 1:33 pm
Location: ~A blissful state of mind~

Postby Sunni Daez » Tue May 30, 2006 7:08 pm

I got the message that I had no minutes left... but it said I had 174 and I can still play.. :lol:
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Run...Dragon...Run!!!
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The Sociologist
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Postby The Sociologist » Tue May 30, 2006 7:11 pm

Fixed by Chris. You know, that could well have been the fastest customer service in the history of computing. :D
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Chris Johnson
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Postby Chris Johnson » Tue May 30, 2006 7:12 pm

OK - PM me your details and I'll see what I can do about resetting them to zero :D
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the_antisocial_hermit
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Postby the_antisocial_hermit » Tue May 30, 2006 7:14 pm

That's just evil! :shock:
Glitch! is dead! Long live Glitch!
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tiddy ogg
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Postby tiddy ogg » Tue May 30, 2006 9:06 pm

It happened to me the previous day. I just went back a page and tried again. Things seem very busy this time of day. I have been getting "game is locked" messages as well which a retry sorts out.
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N-Aldwitch
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Postby N-Aldwitch » Wed May 31, 2006 11:41 am

Good work ProgD :D That was around a 10 minute response! Great to see that the Cantr staff are always active and always working! :wink:
Nakranoth's "evil" character says:
"Thief! That's terrible! *shakes his head* That would hurt people's feeling if I did that."


http://www.sylorn.com - Free MMORPG in development.. need help.

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