>personal attack-ish (which I started, probably)
To me, appearance really doesn't matter. I match faces to people, but never the reverse...possibly the fact that I have no image of what characters look like, in anything (cantr, fiction...history, most of the time), and see no reason I should, comes from the fact that I don't much care what real people look like. I care who they are, but I just don't link a face, image, or anything of the sort to either their identity or their other traits.
>the rest
I would say
you are moping, while I'm taking it as it is (and loving it

)...you're mis-implementing a feature, without the proper functionality, instead of waiting for it to be done right.
>A spin-off
You ought to be able to see people's descriptions for a while after they go out of sight. In fact, in the red-hair incident I proposed, there'd be next to no chance of tracking them by their hair if descriptions were actually implemented. They arrive, noone pays much attention, they leave, then when someone comes looking for the red-head, since no one checked the description in the 20 RL minutes the person was in town, no one knows their hair color.