New bug-reporting system

Forum for general requests for support for players. Both staff members and veteran players can help new players with problems they encounter. No chatting in this forum, please.

Moderators: Public Relations Department, Players Department, Programming Department

AmateurHistorian

New bug-reporting system

Postby AmateurHistorian » Tue Oct 19, 2004 10:39 pm

Do we need a separate registration to use the new Flyspray bug-reporting system? It's not accepting my Cantr user name and password.
User avatar
Thomas Pickert
Programmer Emeritus
Posts: 1770
Joined: Mon Jul 14, 2003 9:44 pm

Postby Thomas Pickert » Tue Oct 19, 2004 11:47 pm

Yes, the user database is separate from the Cantr one, and also from the Cantr forum one.
Unless it is possible to report bugs anonymously, which I am not sure about right now, you need to register there.
AmateurHistorian

Postby AmateurHistorian » Wed Oct 20, 2004 5:51 am

Thanks, Thomas. Is there a link to the Flyspray system somewhere besides the announcement on the character menu? I haven't found one, and that one will disappear once I delete the announcement.

Also, how does one add a comment to an existing task? I've registered and logged in, but I can't figure out how to do that.
User avatar
Thomas Pickert
Programmer Emeritus
Posts: 1770
Joined: Mon Jul 14, 2003 9:44 pm

Postby Thomas Pickert » Wed Oct 20, 2004 11:17 am

I'll add a link to flyspray here, for instance.
You can bookmark it.

I'm sure, we'll eventually add a link to the player page in Cantr. If you have suggestions where that link might be useful, let us know.

As for adding comments, I'm not sure how limited a non-admin user is. I would only look at a certain task, and then I'd have a textbox at the bottom, with a button labelled 'add comment'. If that is not the case for you, then you likely can't add comments to tasks.

Maybe that's even desirable for us, since we moved to flyspray to keep a better overview of bugs we need to take care of. Cluttering the reports with comments is kind of counter-productive.
On the other hand, helpful comments, even after the task has been opened, might be in our best interest. Maybe we can work something out. Let me think about it.

Return to “General Support”

Who is online

Users browsing this forum: No registered users and 1 guest