Technical , in game problem..

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Sunni Daez
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Technical , in game problem..

Postby Sunni Daez » Thu Jul 12, 2012 4:52 am

Something is not working as expected.. who do I PM now that Doug is not available?


Edit: I tried to email support from the front page.. when I hit send, I got an error that I followed an out dated link or bookmark?
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EchoMan
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Re: Technical , in game problem..

Postby EchoMan » Thu Jul 12, 2012 7:40 am

support (at) cantr.net is and has always been the way to contact staff. You should also be able to go to the departments page and use the contact form. Was that what was not working for you?
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Sillysavage
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Re: Technical , in game problem..

Postby Sillysavage » Sun Jul 29, 2012 3:35 am

Cantr down again or is someone making repairs? I can login but when I try to access my character pages, it kicks me back to the login page. Now what?!
-Silly
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Sunni Daez
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Re: Technical , in game problem..

Postby Sunni Daez » Sun Jul 29, 2012 4:27 am

I have that problem with my laptop.. tried explorer and chrome, neither work, I don't know what to do, I cleared the cache, but the lap top was brand new, first thing I did was try to log into cantr.. no luck
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EchoMan
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Re: Technical , in game problem..

Postby EchoMan » Sun Jul 29, 2012 5:25 am

I'll try to figure this one out.
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Sillysavage
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Re: Technical , in game problem..

Postby Sillysavage » Sun Jul 29, 2012 10:39 am

Sunni Daez wrote:I have that problem with my laptop.. tried explorer and chrome, neither work, I don't know what to do, I cleared the cache, but the lap top was brand new, first thing I did was try to log into cantr.. no luck



I use Chrome as well and tried my old version of IE with another comp. None of it works. Basically did the same thing You did. *Grrrr....
If you can learn to read and write...you can educate yourself.
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EchoMan
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Re: Technical , in game problem..

Postby EchoMan » Sun Jul 29, 2012 12:19 pm

Sunni, do you see any improvements? Sillysavage can you PM me your player ID or login name (it's always good to have your forum nickname in the in game player setting for speedy support).
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Sunni Daez
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Re: Technical , in game problem..

Postby Sunni Daez » Sun Jul 29, 2012 9:45 pm

No, It lets me log in, I click on a charri and it throws me back to the old log in page, telling me I did not log in correctly and to re log

If I do, it does the same thing.
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Sillysavage
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Re: Technical , in game problem..

Postby Sillysavage » Sun Jul 29, 2012 10:51 pm

Don't know what you did but it works now. I'm back in. I didn't change anything on my end of it though so...had to be something you guys did. Thanks.
-Silly
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EchoMan
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Re: Technical , in game problem..

Postby EchoMan » Sun Jul 29, 2012 11:00 pm

We didn't dp anything yet. I deleted some session info from Sunni's account. :/ It works for 99% of the players, and it is very frustrating that a few people have to deal with this...
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Sunni Daez
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Re: Technical , in game problem..

Postby Sunni Daez » Sun Jul 29, 2012 11:15 pm

Neither ei or chrome will work on my lappy,
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Sunni Daez
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Re: Technical , in game problem..

Postby Sunni Daez » Mon Jul 30, 2012 12:22 am

Thank you Greek!
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