Can't Rename A Certain Building

Forum for general requests for support for players. Both staff members and veteran players can help new players with problems they encounter. No chatting in this forum, please.

Moderators: Public Relations Department, Players Department, Programming Department

User avatar
NostalgicMelody7
Posts: 607
Joined: Sat Mar 17, 2012 1:54 am

Can't Rename A Certain Building

Postby NostalgicMelody7 » Tue Mar 20, 2012 12:18 am

So, there's this building that I want to change the sign of, and I have the required materials (A hemp paintbrush), but the option isn't appearing. I know I'm doing it right, because the option appears on all the other buildings in the area :P

It's a stone building by the way. In case that helps.
User avatar
Snickie
RD/HR Member/Translator-English (LD)
Posts: 4946
Joined: Tue Jul 06, 2010 5:28 pm
Location: FL

Re: Can't Rename A Certain Building

Postby Snickie » Tue Mar 20, 2012 12:30 am

Is there already a name-changing project on that building sign?
User avatar
NostalgicMelody7
Posts: 607
Joined: Sat Mar 17, 2012 1:54 am

Re: Can't Rename A Certain Building

Postby NostalgicMelody7 » Tue Mar 20, 2012 12:43 am

Nope :(

I NEED A DOCTOR D;
User avatar
psychowico
Posts: 1732
Joined: Wed Mar 02, 2011 9:57 am
Contact:

Re: Can't Rename A Certain Building

Postby psychowico » Tue Mar 20, 2012 11:24 am

Sent it to support email and give our full information about location name and building name.
"Please give us a simple answer, so that we don't have to think, because if we think, we might find answers that don't fit the way we want the world to be."

https://www.kinkykitty.pl
User avatar
Chris
Posts: 856
Joined: Sat May 05, 2007 1:03 pm

Re: Can't Rename A Certain Building

Postby Chris » Tue Mar 20, 2012 1:31 pm

psychowico wrote:Sent it to support email and give our full information about location name and building name.

I did that a long time ago. My case is in a town with over 50 buildings. I believe that #51 and higher cannot get name change projects started.
User avatar
Doug R.
Posts: 14857
Joined: Wed Mar 23, 2005 6:56 pm
Contact:

Re: Can't Rename A Certain Building

Postby Doug R. » Tue Mar 20, 2012 1:38 pm

A long time ago, we had a defunct programming department. Please send your report again.
Hamsters is nice. ~Kaylee, Firefly
User avatar
NostalgicMelody7
Posts: 607
Joined: Sat Mar 17, 2012 1:54 am

Re: Can't Rename A Certain Building

Postby NostalgicMelody7 » Tue Mar 20, 2012 3:30 pm

Sorry, where's the support email? :oops:
User avatar
Snickie
RD/HR Member/Translator-English (LD)
Posts: 4946
Joined: Tue Jul 06, 2010 5:28 pm
Location: FL

Re: Can't Rename A Certain Building

Postby Snickie » Tue Mar 20, 2012 3:49 pm

  • Go to Player Page
  • Scroll to very bottom of the page
  • Under "Game Administration Menu"
  • Under "General"
  • Click "Contact Cantr II Departments"
  • ....
  • PROFITloljk
User avatar
NostalgicMelody7
Posts: 607
Joined: Sat Mar 17, 2012 1:54 am

Re: Can't Rename A Certain Building

Postby NostalgicMelody7 » Tue Mar 20, 2012 3:55 pm

THANK YOU <3

So, as for location, should I just write the town name and stuff?
User avatar
Doug R.
Posts: 14857
Joined: Wed Mar 23, 2005 6:56 pm
Contact:

Re: Can't Rename A Certain Building

Postby Doug R. » Tue Mar 20, 2012 6:58 pm

Yes
Hamsters is nice. ~Kaylee, Firefly
User avatar
NostalgicMelody7
Posts: 607
Joined: Sat Mar 17, 2012 1:54 am

Re: Can't Rename A Certain Building

Postby NostalgicMelody7 » Tue Mar 20, 2012 9:29 pm

sent and stuff ^.^
User avatar
NostalgicMelody7
Posts: 607
Joined: Sat Mar 17, 2012 1:54 am

Re: Can't Rename A Certain Building

Postby NostalgicMelody7 » Thu Mar 22, 2012 8:42 pm

How long does it usually take for the email to be read and the problems to be sorted out? c:
User avatar
Doug R.
Posts: 14857
Joined: Wed Mar 23, 2005 6:56 pm
Contact:

Re: Can't Rename A Certain Building

Postby Doug R. » Fri Mar 23, 2012 12:32 am

Programming issues take longer, simply for the reason that I handle anything I can handle as soon as I see it, but I can't handle programming issues, and the programmers are not obsessive-compulsive like I am. I know at least one report like this is being investigated. If you haven't gotten a reply after two days, submit your request again.
Hamsters is nice. ~Kaylee, Firefly
User avatar
psychowico
Posts: 1732
Joined: Wed Mar 02, 2011 9:57 am
Contact:

Re: Can't Rename A Certain Building

Postby psychowico » Fri Mar 23, 2012 8:55 am

I looked at it and I will let you know so fast as possible what with this.
"Please give us a simple answer, so that we don't have to think, because if we think, we might find answers that don't fit the way we want the world to be."

https://www.kinkykitty.pl
User avatar
NostalgicMelody7
Posts: 607
Joined: Sat Mar 17, 2012 1:54 am

Re: Can't Rename A Certain Building

Postby NostalgicMelody7 » Fri Mar 23, 2012 5:19 pm

I'm sorry for being impatient :oops:
I'm just a bad person

Return to “General Support”

Who is online

Users browsing this forum: No registered users and 1 guest