My friend wants to play Cantr but...

Forum for general requests for support for players. Both staff members and veteran players can help new players with problems they encounter. No chatting in this forum, please.

Moderators: Public Relations Department, Players Department, Programming Department

Post Reply
User avatar
Ahoyhoy
Posts: 259
Joined: Tue Jun 21, 2005 5:24 pm

My friend wants to play Cantr but...

Postby Ahoyhoy » Thu Nov 17, 2005 8:21 pm

When he tries to make a new account he's told he already has one. He used to have one until he quit playing, but when he tried to log into his old account he is told that account does not exist.
Top
User avatar
Doug R.
Posts: 14857
Joined: Wed Mar 23, 2005 6:56 pm
Contact:
Contact Doug R.

Postby Doug R. » Thu Nov 17, 2005 10:04 pm

Try purging all the Cantr cookies. Just a hunch.
Hamsters is nice. ~Kaylee, Firefly
Top
User avatar
Ahoyhoy
Posts: 259
Joined: Tue Jun 21, 2005 5:24 pm

Postby Ahoyhoy » Thu Nov 17, 2005 10:51 pm

Didn't work, but thanks for trying.
Top
User avatar
Sho
Posts: 1732
Joined: Fri Dec 26, 2003 4:05 am

Postby Sho » Thu Nov 17, 2005 11:32 pm

E-mail PD (players@cantr.net) and tell them what the situation is. They do a lot of work to make sure people don't use multiple accounts, and unfortunately sometimes innocent people get caught up, but they're good about responding to those problems.
Top
Post Reply

Return to “General Support”

Who is online

Users browsing this forum: No registered users and 1 guest