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I just lost all my minutes.
Posted: Tue May 30, 2006 6:56 pm
by The Sociologist
I just lost all my minutes!
I had just logged in for the evening and for a brief moment I saw it say 200 minutes. Then 0 and it chucked me out. That would have been roughly 7.55 pm GMT or maybe a little before. What happened then?
Posted: Tue May 30, 2006 7:00 pm
by Chris Johnson
PM me with details (player ID and what you were doing ) and I'll look into it - There was a database freeze about 15 mins ago - that may have caused it
Posted: Tue May 30, 2006 7:08 pm
by Sunni Daez
I got the message that I had no minutes left... but it said I had 174 and I can still play..
Posted: Tue May 30, 2006 7:11 pm
by The Sociologist
Fixed by Chris. You know, that could well have been the fastest customer service in the history of computing.
Posted: Tue May 30, 2006 7:12 pm
by Chris Johnson
OK - PM me your details and I'll see what I can do about resetting them to zero
Posted: Tue May 30, 2006 7:14 pm
by the_antisocial_hermit
That's just evil!
Posted: Tue May 30, 2006 9:06 pm
by tiddy ogg
It happened to me the previous day. I just went back a page and tried again. Things seem very busy this time of day. I have been getting "game is locked" messages as well which a retry sorts out.
Posted: Wed May 31, 2006 11:41 am
by N-Aldwitch
Good work ProgD
That was around a 10 minute response! Great to see that the Cantr staff are always active and always working!
