Cantr Time Problems (slow, minutes not resetting, etc).

Forum for general requests for support for players. Both staff members and veteran players can help new players with problems they encounter. No chatting in this forum, please.

Moderators: Public Relations Department, Players Department, Programming Department

User avatar
Tiamo
Posts: 1262
Joined: Fri Feb 01, 2008 2:22 pm

Postby Tiamo » Sun Feb 08, 2009 4:59 am

A tick gets skipped every now and then, due to heavy lag. Last night this did happen.
I think ...
User avatar
Jos Elkink
Founder Emeritus
Posts: 5711
Joined: Mon Jul 14, 2003 1:17 pm
Location: Dublin, Ireland
Contact:

Postby Jos Elkink » Sun Feb 08, 2009 7:50 am

And what exactly does that mean? Something about the clock, or project etc. are actually not moved forward?
User avatar
Tiamo
Posts: 1262
Joined: Fri Feb 01, 2008 2:22 pm

Postby Tiamo » Sun Feb 08, 2009 8:01 am

This is rather technical, but i think a process scheduled for a certain time is skipped when the game is down at that time, or the process is prematurely ended when the game goes down when the process is running.

I have seen progress being skipped a few times last year, usually the projects.
I think ...
User avatar
Jos Elkink
Founder Emeritus
Posts: 5711
Joined: Mon Jul 14, 2003 1:17 pm
Location: Dublin, Ireland
Contact:

Postby Jos Elkink » Sun Feb 08, 2009 8:41 am

We need to keep better track of those processes - have some timing information etc. stored in the database for each server process.
User avatar
chase02
Posts: 2032
Joined: Fri Nov 07, 2008 1:13 pm
Contact:

Postby chase02 » Mon Feb 09, 2009 7:32 am

Is anyone else noticing the downtime getting increasingly erratic? I don't believe I'm the only one seeing this..

Unless the downtime info page is out of date, cantr should be going down once a day for up to half an hour. For as long as I can remember, it has been going down at the same times at least three times each 24 hour period, for 10-20 minutes each time.

The last week or so I'm seeing it go down at least once every couple of hours, from several minutes to several hours in duration... what's going on? :shock:
Image
User avatar
Jos Elkink
Founder Emeritus
Posts: 5711
Joined: Mon Jul 14, 2003 1:17 pm
Location: Dublin, Ireland
Contact:

Postby Jos Elkink » Mon Feb 09, 2009 11:57 am

That screen just appears whenever a connection to the backend database fails. This can have all kinds of reasons, and generally relates to too many users being active at the same time or too many server processes running. So it's an optimisation problem and it is exactly the same problem as the lag.
User avatar
chase02
Posts: 2032
Joined: Fri Nov 07, 2008 1:13 pm
Contact:

Postby chase02 » Mon Feb 09, 2009 1:43 pm

Thanks for clearing that up, Jos. Makes sense then that the forums go down at the same time.. pity they can't be run on a separate server.
Image
User avatar
BarbaricAvatar
Posts: 3489
Joined: Wed Mar 09, 2005 5:01 pm

Postby BarbaricAvatar » Wed Feb 11, 2009 5:06 pm

Minutes not reset here. Still got 0 :cry:
(\__/)
(='.'=) This is Bunny. Copy and paste bunny into your
(" )_(" ) signature to help him gain world domination.
User avatar
NaruShadow
Posts: 551
Joined: Wed Dec 12, 2007 7:15 pm
Location: A hamster wheel somewhere in my mind :D
Contact:

Postby NaruShadow » Wed Feb 11, 2009 5:13 pm

yea mine aint reset yet either, luckily for me i still have 140 left from yesterday. :D But I'm not logging in, the processes are getting backed up again like yesterday too.
Eagles may soar, but weasels don't get sucked in to jet engines... :P
Image
User avatar
*Wiro
Posts: 5855
Joined: Mon Sep 29, 2008 1:24 pm

Postby *Wiro » Wed Feb 11, 2009 5:25 pm

Processes are like, beeped up. EIGHT processes were going on yesterday, because of the massive lag. The food tick that was supposed to happen like 23 hours ago, is STILL floating around. And the turn.finish (I believe that's the one... for minutes) tick did not occur.
Read about my characters by following this link.
User avatar
SekoETC
Posts: 15525
Joined: Wed May 05, 2004 11:07 am
Location: Finland
Contact:

Postby SekoETC » Wed Feb 11, 2009 5:40 pm

They said the food tick isn't actually running anymore, the part that tells you which processes are running hasn't updated properly. It might be possible that the breaking of processes has changed the timing and some ticks like turn.finish will end up happening at a different time than what they used to (not like this hadn't happened several times in past) but this is just a guess.
Not-so-sad panda
User avatar
Dudel
Posts: 3302
Joined: Wed Oct 01, 2008 5:21 am

Postby Dudel » Wed Feb 11, 2009 6:01 pm

Dudel just thought that everyone was given a mullegen for yesterdays BS... but I could be horribly mistaken.
User avatar
Jos Elkink
Founder Emeritus
Posts: 5711
Joined: Mon Jul 14, 2003 1:17 pm
Location: Dublin, Ireland
Contact:

Postby Jos Elkink » Wed Feb 11, 2009 10:55 pm

Not sure this is still a problem, but just to be sure I reset all minutes to 200.
User avatar
*Wiro
Posts: 5855
Joined: Mon Sep 29, 2008 1:24 pm

Postby *Wiro » Wed Feb 11, 2009 11:11 pm

Jos Elkink wrote:Not sure this is still a problem, but just to be sure I reset all minutes to 200.


I love you. :oops: 8)
Read about my characters by following this link.
ichi
Posts: 129
Joined: Mon Jun 18, 2007 6:25 am

Postby ichi » Wed Feb 11, 2009 11:20 pm

The lost project ticks are probably going to kill my favorite character. He is trying to break a lock to escape from a lunatic that is trying to kill him. The lunatic attacks once a day and he is not hindered by the lost ticks. But I keep losing ticks for the lock-breaking project.

I've lost nearly a day of lock-breaking and now the latest attack of the lunatic has wounded me. Even if we get make-up ticks, my wounded character is now less capable of work and needs 11 ticks (instead of 8) for each lock-breaking attempt.

The latest project-tick was missed again, so my character has little chance of breaking that lock before the next attack of the lunatic. If he wounds me further, which is likely, I will need even more ticks to break the lock. The loss of project ticks (without an equivalent loss for people attacking) has tilted the playing field significantly against my character.

It is not fair that attackers get to attack unhindered every day, while those trying to escape are stopped by lost project-ticks.

Return to “General Support”

Who is online

Users browsing this forum: No registered users and 1 guest