Account login issues

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scarlet_claret
Posts: 26
Joined: Fri Mar 11, 2005 9:30 pm
Location: Ontario, Canada

Account login issues

Postby scarlet_claret » Sun Apr 10, 2005 10:00 pm

My sister has an account on Cantr, number 21781. Problem is, when she tries to login with what she thought was the correct password she'll get the 'no such ID' message. The confirmation emails were accidentally deleted from her email account, and she can't create a new one because she's already registered as having an account.

So... would she be able to get her account information sent to her email again?
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rklenseth
Posts: 4736
Joined: Fri Aug 22, 2003 12:46 am

Postby rklenseth » Sun Apr 10, 2005 10:22 pm

Her best bet would be to e-mail the Players Deparment at players@cantr.net and tell them her situation.
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Jos Elkink
Founder Emeritus
Posts: 5711
Joined: Mon Jul 14, 2003 1:17 pm
Location: Dublin, Ireland
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Contact Jos Elkink

Postby Jos Elkink » Mon Apr 11, 2005 10:48 am

We have no player with that ID. Without further information (name, etc.) there is little I can do. Can you mail more details to bugs@cantr.net?

Jos
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scarlet_claret
Posts: 26
Joined: Fri Mar 11, 2005 9:30 pm
Location: Ontario, Canada

Postby scarlet_claret » Wed Apr 13, 2005 11:14 pm

Problem solved, thank you!
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