Registering at Cantr - Terribly annoying
Posted: Tue Jun 02, 2009 3:45 pm
Hi,
I'd like to point out a topic which hasn't changed much during the last years but has been annoying me over and over again.
When I first started playing Cantr II my mother told me about it. We were using different PC's in different rooms of our house. We didn't talk about the game. However, I wasn't able to register because my mother was playing... So I had to write an e-mail to the support, tell them who I am, who my mother is, that I would like to play Cantr, and so on. Then I did play for quite a while but at some point I did have too much work otherwise so didn't play anymore.
Then I wanted to play again.
But, guess what? I wasn't able to register. So I had to write to the support and tell them, I wanted to register, etc.
I played a while, then I started university, didn't have time anymore. I forgot my ID.
Now I told my boyfriend about Cantr and when I did that I felt like playing again.
Both of us registered. But, wohoo... I was rejected. Seems like my boyfriend was using the same IP-adress. Now I have to register again with my boyfriends information added, have to choose names for my characters again, etc.
What's the point about that? Other games reject you because of the same IP-adress but other games don't allow one player to have more that one character. In Cantr you can have lots of characters. So what's the point of registering more than once?
The e-mail said:
[quote]Hi --,
Unfortunately, your attempt to create a new player account on Cantr
II has not been accepted. The reason for this is that you seem to be creating two applications and you are only allowed to have one account.
If this decision is based on a misunderstanding, please contact
support email address : [img]http://www.cantr.net/graphics/cantr/pictures/cantranim4.gif[/img].
It might be that you created a second account because your other application contained an incorrect email address. In this case also please contact support email address : [img]http://www.cantr.net/graphics/cantr/pictures/cantranim4.gif[/img].
Yours,
Pilot [/quote]
Well, why can't they just send an e-mail with activation code like the other pages all do? Then they know if there was an error in the e-mail adress and I don't have to enter all the information over and over and over again.
annoyed,
Kiddycat
I'd like to point out a topic which hasn't changed much during the last years but has been annoying me over and over again.
When I first started playing Cantr II my mother told me about it. We were using different PC's in different rooms of our house. We didn't talk about the game. However, I wasn't able to register because my mother was playing... So I had to write an e-mail to the support, tell them who I am, who my mother is, that I would like to play Cantr, and so on. Then I did play for quite a while but at some point I did have too much work otherwise so didn't play anymore.
Then I wanted to play again.
But, guess what? I wasn't able to register. So I had to write to the support and tell them, I wanted to register, etc.
I played a while, then I started university, didn't have time anymore. I forgot my ID.
Now I told my boyfriend about Cantr and when I did that I felt like playing again.
Both of us registered. But, wohoo... I was rejected. Seems like my boyfriend was using the same IP-adress. Now I have to register again with my boyfriends information added, have to choose names for my characters again, etc.
What's the point about that? Other games reject you because of the same IP-adress but other games don't allow one player to have more that one character. In Cantr you can have lots of characters. So what's the point of registering more than once?
The e-mail said:
[quote]Hi --,
Unfortunately, your attempt to create a new player account on Cantr
II has not been accepted. The reason for this is that you seem to be creating two applications and you are only allowed to have one account.
If this decision is based on a misunderstanding, please contact
support email address : [img]http://www.cantr.net/graphics/cantr/pictures/cantranim4.gif[/img].
It might be that you created a second account because your other application contained an incorrect email address. In this case also please contact support email address : [img]http://www.cantr.net/graphics/cantr/pictures/cantranim4.gif[/img].
Yours,
Pilot [/quote]
Well, why can't they just send an e-mail with activation code like the other pages all do? Then they know if there was an error in the e-mail adress and I don't have to enter all the information over and over and over again.
annoyed,
Kiddycat
Strangely, I didn't have any problems registering although my boyfriend and I are living together and both started to play Cantr again, too.
