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Game notifications on account without characters

Posted: Sun Jan 17, 2021 2:11 pm
by witia1
Game mailing system seems to skip fact that I've quit game.

At first it was still sending me daily reports. With game announcements only as there is no characters that could have any events logged.
I've logged back to turn daily reports off and it worked.
Now I'm getting notifications that my characters will soon die due to lack of activity.
I still have 0 characters, so I believe I can cope with loosing them so I think that game doesn't need to remind me about that.

Also, was inactivity time, after which characters die, extended? As notification says I'm away for 34 days now and characters will die "soon".
From what I remember, it was 20 days of inactivity for poor Cantrians to die (?).

Re: Game notifications on account without characters

Posted: Mon Jan 18, 2021 1:33 pm
by Joshuamonkey
Thanks for this report. I believe it is because reactivations are automatic when you log in, and since your account is active, it sends an email to warn that it's going be deactivated. This email shouldn't be sent if you have no characters, but it is. It's a problem that has existed for a long time but now it's more common due to being able to "reactivate" your account easily.